Welcome to 3C Products

ASI 68399 / PPAI 261952 / SAGE 67916

IMPORTANT GENERAL INFORMATION


GENERAL INFORMATION:


Pricing: Prices listed in the price sheets are coded R pricing.


Stock Availability: Every effort is made to ensure stock availability. Please confirm stock before placing order. Replacement of similar item is preferred or back orders are accepted


Samples: Samples are at piece pricing plus freight charge.


Endorsements: Logos used in this catalog are to show embroidery & imprinting reproduction ability only. Not meant to be advertisements nor does the owner of such logo designs authorize these items for sale to sell to anyone other than the parties expressly.


ORDER INFORMATION:


Acknowledgement: All imprinting and embroidery orders are acknowledged by fax or e-mail only. Orders cannot be cancelled once production has begun.


Rush Order: Rush orders are available and determined case by case. Please call our customer representative for detail. Written confirmation by 3C Products is required.


Changes on Order: Changes are accepted only by writing and if production has not began.


Cancellation on Order: Catalog Stock Items - No cancellation is accepted after order is in production. 15% restocking fee apply for cancelled order, plus any sample or setup fee, and must be in writing and received at Macro Industries, Inc on non-decorated goods. For Non-Catalog or Custom Order Items are considered firm after order confirmation and sample approval (if required).


Co-op Pricing: Co-op pricing is available if minimum requirements are met, and is determined case by case. Please call your account manager for details.


Production Time: Allow 7-15 days for normal production on imprinted or embroidery goods after sample approval and payment is cleared. Custom overseas production is approximately 60-90 days after the sample approval and deposit. Blank in stock items are usually shipped within 24 hours after the payment is cleared.


Repeat Order: Please specify previous order date, invoice number, and logo description. Written confirmation is still required. Reset-up charge of $35/color[R] on imprint orders


Over/Under Runs: Allowance up to 2% chargeable over run or 2% under run for imprinted or embroidered goods. 3C Products reserves the right not to print the balance.


Less Than Minimum Orders: Up to 20% additional charge or $25.00 will be applied to orders are less than the minimum quantities published on the price list.


Terms: Deposit or Prepayment is required on all imprinting or embroidery or Custom Overseas orders. Balance is due before shipping, or Net-Term up to approved credit amount.


Visa/Master Card, American Express, checks, wire-transfer are accepted. If paying with a credit card, a 3% convenience fee will be added to your sales order or invoice.
Restrictions may apply.
Net - Terms with credit approval up to credit limit.
Please call or email your account manager to confirm your payment terms.


SAMPLE INFORMATION


Catalog Style Spec. Sample: Reproduction sample is highly recommended, although is not required. Customers are responsible for production accuracy if sample is waived. Allow about 5-days for sample production. Sample is charged at unit price, set up charge ($50[R]) or tape charge ($20 per 1,000 stitches [R]) plus freight.


Custom Style Spec. Sample: Overseas custom sample is at $250[R] and can be credited towards orders of $10,000 or more if confirmed within 90 days. Samples are marked "sample / not for resale" as required by US customs. Allow 2-4 weeks for overseas pre-production sample.


Blank Sample: In stock blank sample orders should be by email or fax. Prices are at unit price plus freight charges.


Paper Proof: Paper proof for imprint orders are at no charge. For embroidery samples, digitizing fee will apply. Signed approval is required prior production begins.


ARTWORK AND SET UP INFORMATION


Screen Charge: $50[R] per color based on camera ready artwork provided to 3C Products


Artwork: Camera-ready artwork by email is required. Mail is also accepted. Or $40[R] per hour artwork charge will apply. One hour minimum charge.


Type Setting: $30[R]. Please confirm pricing for special fonts or designs.


PMS: PMS color matching is available at $17[R] per color match. Every effort will be made to match PMS color(s), exact color match is not guaranteed.


Print Size: Sizes will be provided with paper proof. Best-fit size will be used if not specified.


Embroidery: Laser quality artwork is preferred by mail or E-mail. Tape charge is at $20[R] per 1,000 stitches. Minimum of $40[R] per logo.


Format: Electronic artwork format are accept in the following PC Format: EMB or DST files for digitized embroidery. Vector files such as PDF, EPS, AI are required for imprinting. Macintosh formats are also acceptable.


Running Charge: Please refer to price sheets or call our customer service representatives for detail.